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About us

For 20 years, XCCommerce has provided retailers with an automated solution to manage, execute and analyze complex promotional offerings, across all sales channels. Our mission has always been to help businesses compete in the extremely competitive and fast-paced retail environment, by providing them with a platform to easily manage their own promotional programs to drive customer loyalty and increase sales.

XCCommerce is a private company headquartered in Montreal, Canada, with offices in Toronto and the United Kingdom.

By the Numbers

Digital Channels 30

XCCommerce has earned an enviable reputation across the retail industry, by developing and deploying innovative, state-of-the-art promotion management solutions.  We pride ourselves on our history, delivering projects on time and to budget, whilst creating long term partnerships that deliver sustainable ROI for our clients. We are trusted to provide focused solutions and dedicated expertise to the retail industry, ranging from the largest tier 1 retailers through to organizations who are growing their brands.

Why XCCommerce

XCCommerce has a proven track record in the delivery of innovative solutions to a wide variety of retail sectors, from grocery and convenience, through fashion and apparel, to DIY, books and gifts. Our clients form a who’s who in retail.

From the smallest to the largest client, we are trusted to deliver high quality solutions that transform the customer experience, enabling seamless offers to be made across all today’s channels. Please refer to our Case Studies for more details on our success stories.

Our Approach

Retail is an ever-changing world, driven by cultural and customer based trends, being both dynamic and increasingly global in nature, it essentially represents our society as a whole. 

As a business our approach is to enable our clients to quickly and easily follow emerging customer trends, using industry best practices to drive revenue and increased opportunity.

Our Method

We believe the constant rush to simply blanket market by reducing price is a race to the bottom, and one that is ever harder to win. Instead, promotions should be seen as creative tools, they should stimulate customers to purchase, rewarding them for doing so, and be regularly refreshed, to encourage repeat visits and additional purchases. 

Our method is to put the creativity into the hands of the business user enabling them to act at the speed of thought, delivering consistency, promoting long term customer loyalty and a superior omni-channel customer experience.

Want to know more? Get in touch with us.