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Privacy Policy

About The Policy

Policy Statement

This Privacy Policy outlines the general posture of the business as it relates to the collection of business contact personal information by way of its website or other social media platforms that it may use to collect personal or business contact information on behalf of the business.

XCCommerce does not allow the collection of personal data for customers, suppliers, etc other than contact information.


The purpose of this policy is to safeguard personal information that may be gathered by XCCOMMERCE within a secure environment.

Our Commitment

  • Information will not be shared, rented or sold to any third party.
  • The use of strong security posture measures will be used to protect information from unauthorized users.

XCCommerce is committed to processing data in accordance with its responsibilities under privacy protection policies.


XCCommerce will clearly inform its users when contact detail is being asked for and will allow the user the choice to proceed with providing that detail prior to collecting any information. Generally, this information is only requested when they are asked to install/download/subscribe to product updates, newsletters or other online services by way of XCCommerce’s website or other social media platforms.


XCCommerce will generally use personal contact information for the following purposes:

  • To  allow us to provide our users with information of our services by way of our website
  • To automatically customize their documents with their information
  • To alert them of software upgrades, updates, discounts or other services from XCCommerce

XCCommerce may collect their email when they subscribe to XCCommerce in order to send them informational communications about our products and services, such as, but not limited to the purpose and the best use of said products and services that they can make use of. We may also collect their email to send them our updates by way of email, our website or other social media platforms.

XCCommerce may also collect details regarding clients to allow proper configuration of the XCCommerce products/services (their name, language, currency, operating system, etc).

When prospects and customers make contact with us, we may collect their email in order to contact them for future correspondences. We may also collect their phone number in order to contact them in case these emails bounce back because of an issue with their email address.

We also use our clients’ email in order to notify them of the release of updated versions of the software, new services or other offers by way of email, our website or other social media platforms.

Security of Information

XCCommerce is strongly committed to protecting our user’s information. We have taken strong security measures to protect their data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind multiple firewalls on secure servers with restricted employee access.

Retention of Information

We retain contact information as long as it is necessary to provide the services requested by them and others, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, we may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy. Finally, their data could also be stored for XCCommerce’s statistical purposes.

What we do with information you share

Our user’s contact information is never shared outside the company without your permission. Inside the company, data is stored behind multiple firewalls on secure servers with restricted user access.

When our users register to our website, they are asked to provide their contact information, including a valid email address. We use this information to send them updates about XCCommerce and to share information about our products and services.

In very rare instances XCCommerce may disclose their personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

  • Conform to the edicts of the law or comply with legal process served on XCCommerce or the site
  • Protect and defend the rights or property of XCCommerce and its family of websites and properties
  • Act in urgent circumstances to protect the personal safety of users of XCCommerce, its websites, or the public
Does XCCommerce privacy policy apply to linked websites?

Our Privacy Policy applies solely to information collected on our website or through other social media platforms.

The Site may contain links to web sites of third parties. XCCommerce is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. We encourage our users to review their privacy policies to learn more about what, why and how they collect and use personal information. XCCommerce adheres to industry recognized standards to secure any personal information in our possession, and to secure it from unauthorized access and tampering.

However, as is true with all online actions, it is possible that third parties may unlawfully intercept transmissions of personal information, or other users of the Site may misuse or abuse your personal information that they may collect from the Site.

XCCommerce may uses third-party advertising companies to serve our ads on the Corporate Website. We ask that our users review our Cookie Policy for all details. These third-party advertising companies may employ cookie and 1×1 pixel. gifs or web beacons to measure and improve the effectiveness of ads for their clients. To do so, these companies may use anonymous information about your visits to our website and other websites but will not collect any information which can personally identify you or can be linked to you. This information can include: date/time of banner ad shown, the banner ad that was shown, their cookie, and the IP address. This information can also be used for online preference marketing purposes.

If our users want to prevent a third-party advertiser from collecting data, currently they may either visit each ad network’s web site individually and opt out or visit the NAI gateway opt-out site to opt-out of all network advertising cookies. Click here for the NAI gateway opt-out site.

This site will also allow them to review the third-party advertising companies’ privacy policies.

Change to this Policy

If we make changes to our Privacy Policy, we will advise our users accordingly by way of electronic updates. If at any point we decide to use your information in a manner different from that stated at the time it was collected, we will notify them by email.

Enforcement of this Policy

If for some reason our users believe XCCommerce has not adhered to these principles, we will ask them to notify us and we will do our best to promptly make corrections.