A grocer looking to move jars of peanut butter traditionally would create one broad offer — “Buy One Get One…
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Picture a consumer: they are planning a beach vacation in Tulum, and they’re in need of a trendy swimsuit. Traditionally,…
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Outdoor retailers have mastered immersive shopping experiences. From climbing walls and aquariums to fully outfitted campsites, stores like Bass Pro…
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Today’s bakery shoppers expect more than indulgence — they want personalized promotions, authentic flavors, seamless omnichannel experiences, and innovative bakery…
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Leading market intelligence organization recognizes XCCommerce for advancing next-generation, AI-driven retail infrastructure Montréal, QC — May 7, 2026 — XCCommerce, a leading omnichannel retail…
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A recent article in Grocery Dive on electronic shelf labels (ESLs) highlights an important shift in retail. There is broad…
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AI is rapidly reshaping how consumers discover and buy beauty products. With more shoppers using AI tools to research and…
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Consumers today are more deal-driven, more informed, and increasingly using AI to find the best offers. According to new research…
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Online marketplaces are rapidly becoming a dominant force in retail, with traditional retailers launching their own platforms to expand assortment,…
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“AI is quickly becoming the starting point for deal discovery.” Your Customer Is Using AI to Find Better Deals. Are…
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Artificial intelligence is rapidly reshaping retail, and its influence is becoming increasingly visible inside physical stores. From smarter product discovery…
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Loyalty — Retailers should meaningfully reward customers for their brand loyalty and engagement. When a shopper feels like a brand…
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Consumers are rapidly changing how they discover promotions — and retailers must adapt. From social media influencers to mobile notifications…
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Are grocery prices really coming down — or does it just feel that way? Shoppers say affordability is still their…
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In “As AI Changes How Shoppers Find Deals, Promotions Must Evolve,” Dan Surtees, VP of Strategy and Business Development at XCCommerce, explores…
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A new report featured in Chain Store Age highlights findings from XCCommerce’s 2026 Retail Promotions Study, revealing that more than 70% of…
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A new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards —…
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Seasonal Promotions Should Be Simple. Why Are They So Hard? Retail runs on predictable peaks: Valentine’s Day, Easter, Mother’s Day, Back-to-School,…
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Omnichannel retailers, no matter the sector, know it is imperative to put the customer experience first. They want to be…
Read more We’ve released our 2026 Shopper Study, conducted in partnership with Smart Brief, examining how U.S. shoppers engage with coupons, discounts,…
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According to BCG data, online marketplaces account for 67% of global e-commerce sales, a number that will only increase as…
Read more Do you remember word problems in school? Those tricky mathematical questions asked in the form of story-based, everyday life situations….
Read more The ways in which retailers incentivize consumers to buy products or engage with a company are forever expanding. Traditional in-store…
Read moreRecognized for powering seamless, omnichannel incentives that help top retailers drive profitable growth and deliver unified customer experiences across every…
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In the modern retail landscape, three key pillars support promotional success: Optimization, Management, and Execution. Each plays a vital role…
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For decades, loyalty in retail was a simple exchange: customers spent, earned points, and redeemed discounts. It worked – until…
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Halloween marks more than a sales spike – it’s a loyalty stress test. Explore how retailers mastering agility and personalization win Halloween and the rest of the Holiday season.
Read morePromotion execution and management are central to the retail experience—driving offers, coupons, loyalty programs, personalization, and clienteling. With billions of…
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Leader in unified retail promotion automation publishes research brief on new standards driven by the post-pandemic pivot to brick-and-mortar innovation…
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The unstoppable rise of couponing, and the industry challenge of enabling it to scale The history of the coupon itself…
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Whether or not the merger happens, it’s a wake-up call for grocers. It may be hard to believe, but we’re…
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If you have been following the news you may have noticed that high grocery prices may be on the ballot…
Read moreHow Value is Created – And Lost – Along the Modern Promotions Journey In the realm of customer experience design,…
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