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Press Release

XCCommerce Wins “e-Commerce Infrastructure Innovation of the Year” in 4th Annual RetailTech Breakthrough Awards 

Leading market intelligence organization recognizes XCCommerce for advancing next-generation, AI-driven retail infrastructure  Montréal, QC — May 7, 2026 — XCCommerce, a leading omnichannel retail…

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Emerging Trends

A Thought on ESLs (and What They’re Really Pointing To)

A recent article in Grocery Dive on electronic shelf labels (ESLs) highlights an important shift in retail. There is broad…

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News

How AI Search is Changing the Way Consumers Find Beauty Brands & Deals

AI is rapidly reshaping how consumers discover and buy beauty products. With more shoppers using AI tools to research and…

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News

Research Shows Retailers Must Rethink Promotions in the Age of AI

Consumers today are more deal-driven, more informed, and increasingly using AI to find the best offers. According to new research…

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News

Retail’s Marketplace Boom Comes With a Hidden Risk

Online marketplaces are rapidly becoming a dominant force in retail, with traditional retailers launching their own platforms to expand assortment,…

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Man shopping for hiking boots inside a sporting goods store, comparing outdoor footwear options for quality and value
Emerging Trends

The New Outdoor Shopper: Why Deal Discovery Is Changing Fast

Your Customer Is Using AI to Find Better Deals. Are You Ready? Outdoor and sporting goods shoppers have never been…

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Emerging Trends

AI in Retail: Balancing Intelligent Automation with Human Connection

Artificial intelligence is rapidly reshaping retail, and its influence is becoming increasingly visible inside physical stores. From smarter product discovery…

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Emerging Trends News

Danny Rosenoff of XCCommerce On The Future Of Retail Over The Next Few Years

Loyalty — Retailers should meaningfully reward customers for their brand loyalty and engagement. When a shopper feels like a brand…

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News

AI Search Is Changing How Shoppers Find Deals

Consumers are rapidly changing how they discover promotions — and retailers must adapt. From social media influencers to mobile notifications…

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Emerging Trends News

Grocery Affordability: When Perception Truly Is Reality

Are grocery prices really coming down — or does it just feel that way? Shoppers say affordability is still their…

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News

XCCommerce in Retail Today

In “As AI Changes How Shoppers Find Deals, Promotions Must Evolve,” Dan Surtees, VP of Strategy and Business Development at XCCommerce, explores…

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News

XCCommerce in Chain Store Age

A new report featured in Chain Store Age highlights findings from XCCommerce’s 2026 Retail Promotions Study, revealing that more than 70% of…

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News

XCCommerce in StreetFight

A new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards —…

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Emerging Trends

Seasonal Promotions Should Be Simple. Why Are They So Hard? 

Seasonal Promotions Should Be Simple. Why Are They So Hard?  Retail runs on predictable peaks: Valentine’s Day, Easter, Mother’s Day, Back-to-School,…

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Emerging Trends

Why Omnichannel Retailers Need an Enterprise Incentives Engine — Now

Omnichannel retailers, no matter the sector, know it is imperative to put the customer experience first. They want to be…

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Research

2026 Retail Promotions Shopper Study: What Actually Converts

We’ve released our 2026 Shopper Study, conducted in partnership with Smart Brief, examining how U.S. shoppers engage with coupons, discounts,…

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Emerging Trends

How Retailers Can Manage and Leverage Incentives for Marketplace Sites

According to BCG data, online marketplaces account for 67% of global e-commerce sales, a number that will only increase as…

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Emerging Trends

Stop the Bleeding: Hidden Costs of a Broken Incentives Strategy

Do you remember word problems in school? Those tricky mathematical questions asked in the form of story-based, everyday life situations….

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Emerging Trends

So Long Silos: 4 Steps Toward Unifying Omnichannel Incentives 

The ways in which retailers incentivize consumers to buy products or engage with a company are forever expanding. Traditional in-store…

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Press Release

XCCommerce Earns Best Unified Customer Experience Nomination at NRF’s Vendor in Partnership (VIP) Awards

Recognized for powering seamless, omnichannel incentives that help top retailers drive profitable growth and deliver unified customer experiences across every…

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Emerging Trends

Retail Promotions 2026: Optimization vs. Management vs. Execution — Where Should Retailers Focus First?

In the modern retail landscape, three key pillars support promotional success: Optimization, Management, and Execution. Each plays a vital role…

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Emerging Trends

From Discounts to Belonging: How Retailers Can Redefine Loyalty for the Omnichannel Era

For decades, loyalty in retail was a simple exchange: customers spent, earned points, and redeemed discounts. It worked – until…

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Emerging Trends

Why Halloween Sets the Tone for Holiday Loyalty Success

Halloween marks more than a sales spike – it’s a loyalty stress test. Explore how retailers mastering agility and personalization win Halloween and the rest of the Holiday season.

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Emerging Trends Success Stories

XCCommerce Prioritizes Security in Retail Promotion Management

Promotion execution and management are central to the retail experience—driving offers, coupons, loyalty programs, personalization, and clienteling. With billions of…

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Press Release

XCCommerce Deepens Focus on U.S. Grocery Retail to Close the Widening “Pricing and Promotions” Capabilities Gap

Leader in unified retail promotion automation publishes research brief on new standards driven by the post-pandemic pivot to brick-and-mortar innovation…

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Emerging Trends

From Coupon Rage to Shopper Satisfaction

The unstoppable rise of couponing, and the industry challenge of enabling it to scale The history of the coupon itself…

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Emerging Trends

Would an Albertsons/Kroger Merger Be Good or Bad for Consumers?

Whether or not the merger happens, it’s a wake-up call for grocers. It may be hard to believe, but we’re…

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Emerging Trends

Never Mind The Talk About Price Controls. Keep An Eye On ‘The Promotions Race’

If you have been following the news you may have noticed that high grocery prices may be on the ballot…

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Emerging Trends

Designing the Promotions Experience for Those ‘Magic Moments’

How Value is Created – And Lost – Along the Modern Promotions Journey In the realm of customer experience design,…

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Emerging Trends

The Promotions Experience: Beyond Surface Beauty

In a recent series of articles, Grocery Dive looked at a trend in grocery that deserves attention. Grocers of all…

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Press Release

XCCommerce Teams with Retail Orphan Initiative to Present March Gladness at ShopTalk 2024

Las Vegas, Nevada – March 8, 2024 – XCCommerce – a leading authority in unified retail promotions automation – today…

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Press Release

JOANN deploys XCCommerce for Retail Promotions and Coupon Management

MONTREAL – February 8, 2024 – XCCommerce – a leading provider of promotion solutions for retailers across segments – today…

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Press Release

XCCommerce and RELEX Partner to Enable AI-powered Retail Promotion Planning and Optimization with Execution and Management

Available for retailers across verticals, unified offering increases promotional ROI up to 15% and operational efficiencies up to 75% MONTREAL…

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