Your CX Team Owns Tech Debt Too, Not Just IT
IT doesn’t own tech debt alone. When systems don’t talk to each other, customer experience is what breaks first. Read…
Read moreA new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards — proving promotions are no longer just loyalty perks, but powerful drivers of incremental spend. The research, featured in StreetFight, highlights that nearly 80% of shoppers are most motivated by simple percent- or dollar-off offers, especially when they’re timely, relevant, and easy to redeem.
The message for local and regional retailers? Simplicity, consistency, and seamless execution build trust — and bigger baskets.
To read the full article, visit:
https://streetfightmag.com/2026/02/10/study-finds-rewards-drive-bigger-baskets-and-brand-switching/