Independent Research Firm includes XCCommerce as retail promotions solutions provider in recent report

XCCommerce, the leading omni-channel promotion solutions provider, has been included in Now Tech: Promotions and Offer Management Providers, Q3 2021 – a recent report by leading global technology market research company, Forrester. 

XCCommerce’s promotion and offer management platform enables streamlined, consistent execution of complex, overlapping offers across channels, devices, banners, locations and loyalty status to empower marketing, simplify operations and ensure every shopper receives the offer and experience a retailer or brand intends. 

Delivering personalised and relevant customer offers is crucial to both growing customer loyalty and encourage repeat purchase, notes Danny Rosenoff, CEO of XCCommerce.

“Promotions must be more than simply generic price reductions, which are a race to the bottom and a lose/lose for both retailers and customers. The XCCommerce solution allows retailers to execute multi-faceted and dynamic promotions across channels– something that is now more important than ever in providing today’s savvy consumer with a consistent experience on-line and in store.”

“We are very proud to be included in Forrester’s Now Tech: Promotions and Offer Management Providers report,” commented Rosenoff.  “For more than 20 years, XCCommerce has been providing global retail brands with a solution suite critical to the creation and execution of advanced promotions across all sales channels. We believe inclusion in the Forrester report reinforces the value XCCommerce creates for retailers by providing a higher return on investment across promotions and loyalty programs improving average order value, lifetime value, returns and inventory turn.”

Forrester clients can download the Now Tech: Promotions and Offer Management Providers, Q3 2021 report here. The report is also available for purchase. 

About XCCommerce

XCCommerce delivers retailers an automated solution to manage, execute and analyse complex promotional offerings, across all sales channels. Its innovative promotion solutions are proven across a wide range of retail segments. Customers include Victoria’s Secret, LL Bean, Ulta, Metro Grocery, Shoppers Drug Mart and Tailored Brands. To learn more about XCCommerce, visit www.xccommerce.com

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