XCCommerce Prioritizes Security in Retail Promotion Management

Promotion execution and management are central to the retail experience—driving offers, coupons, loyalty programs, personalization, and clienteling. With billions of sales transactions at stake, retailers rely on secure, efficient promotion engines to ensure that all offers are processed quickly, accurately, and securely.

As a leader in promotion management for nearly 20 years, XCCommerce understands that security is paramount. Serving some of the most recognizable brands in retail and grocery, XCCommerce is committed to providing secure, trusted solutions that protect customer data and ensure seamless operations.

“Security has been and continues to be at the core of our operations,” says Sandy Dethier, Vice President of Technology and Cloud Operations at XCCommerce. With over 40 years of experience in corporate IT, operations, and retail code development, Sandy recognizes the critical importance of security in today’s fast-evolving retail landscape. “When we set out to provide a SaaS solution for retail and grocery customers, it was essential that we embedded security and availability into our Cloud Operations and delivery teams from the start. Ensuring our customers have confidence in our operations is a top priority.”

In line with this commitment to security, XCCommerce has partnered with an independent third-party auditor to undergo a SOC 2 Type 2 assessment—an industry-standard framework that evaluates an organization’s security, availability, processing integrity, confidentiality, and privacy practices. “Partnering with an auditor to review our SaaS operations just made sense,” says Sandy. “We are committed to undergoing an annual SOC assessment to give our customers the assurance that we are the right partner to help them deliver secure and effective omni-channel promotional solutions across their brands.”

For more information on XCCommerce’s security practices and privacy policies, visit our SOC2 Attestation and Privacy Policy, or get in touch with our team here.