Leading specialty retailer and XCCommerce partner to deliver multi-brand and multi-channel promotional capabilities.
Executive Summary Background Our Client, the largest specialty retailer for women and girls in the United States, was in need of a new promotion solution to support the unique requirements of its many brands. The existing landscape had multiple ERP, POS, eCommerce and OMS systems between different brands and sales channels, and when new promotion functionality was required, our Client had to spend time and money to implement multiple changes between each solution. Our Client’s existing solutions lacked the required functionality to support its need for custom promotions, causing inconsistencies across channels and brands due to the manual effort that was necessary. Transformation Partnering with XCCommerce (XC), our Client implemented the XC Promotion Solutions Suite to deliver an omni-channel promotion and coupon solution, enabling promotions to be unique to each brand regardless of the sales channels in place. [...]