In 2023, personalization is paramount for retailers amid economic uncertainty. Recognized as a leading vendor of solutions to manage and execute sophisticated promotional offerings, XCCommerce enables retailers to manage promotions across all sales channels, helping them build long-term customer loyalty and a superior customer experience through personalization.
In partnership with Coresight Research, XCCommerce highlights how personalized offers, customer loyalty, and targeted promotion strategies deliver retailers a competitive edge and hedge against receding demand.
Download the complete report and discover how retail giants like Metro, Kroger, Starbucks, and The North Face are using personalization and targeted offers to improve conversion rates, build brand loyalty, and retain their customers:
A new report featured in Chain Store Age highlights findings from XCCommerce’s 2026 Retail Promotions Study, revealing that more than 70% of…
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A new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards —…
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Seasonal Promotions Should Be Simple. Why Are They So Hard? Retail runs on predictable peaks: Valentine’s Day, Easter, Mother’s Day, Back-to-School,…
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