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News

AI Search Is Changing How Shoppers Find Deals

Consumers are rapidly changing how they discover promotions — and retailers must adapt. From social media influencers to mobile notifications…

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Emerging Trends News

Grocery Affordability: When Perception Truly Is Reality

Are grocery prices really coming down — or does it just feel that way? Shoppers say affordability is still their…

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News

XCCommerce in Retail Today

In “As AI Changes How Shoppers Find Deals, Promotions Must Evolve,” Dan Surtees, VP of Strategy and Business Development at XCCommerce, explores…

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News

XCCommerce in Chain Store Age

A new report featured in Chain Store Age highlights findings from XCCommerce’s 2026 Retail Promotions Study, revealing that more than 70% of…

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News

XCCommerce in StreetFight

A new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards —…

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Emerging Trends

Seasonal Promotions Should Be Simple. Why Are They So Hard? 

Seasonal Promotions Should Be Simple. Why Are They So Hard?  Retail runs on predictable peaks: Valentine’s Day, Easter, Mother’s Day, Back-to-School,…

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Emerging Trends

Why Omnichannel Retailers Need an Enterprise Incentives Engine — Now

Omnichannel retailers, no matter the sector, know it is imperative to put the customer experience first. They want to be…

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Research

2026 Retail Promotions Shopper Study: What Actually Converts

We’ve released our 2026 Shopper Study, conducted in partnership with Smart Brief, examining how U.S. shoppers engage with coupons, discounts,…

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Emerging Trends

How Retailers Can Manage and Leverage Incentives for Marketplace Sites

According to BCG data, online marketplaces account for 67% of global e-commerce sales, a number that will only increase as…

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Emerging Trends

Stop the Bleeding: Hidden Costs of a Broken Incentives Strategy

Do you remember word problems in school? Those tricky mathematical questions asked in the form of story-based, everyday life situations….

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Emerging Trends

So Long Silos: 4 Steps Toward Unifying Omnichannel Incentives 

The ways in which retailers incentivize consumers to buy products or engage with a company are forever expanding. Traditional in-store…

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Press Release

XCCommerce Earns Best Unified Customer Experience Nomination at NRF’s Vendor in Partnership (VIP) Awards

Recognized for powering seamless, omnichannel incentives that help top retailers drive profitable growth and deliver unified customer experiences across every…

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