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AI Search Is Changing How Shoppers Find Deals

Consumers are rapidly changing how they discover promotions — and retailers must adapt. From social media influencers to mobile notifications…

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Emerging Trends News

Grocery Affordability: When Perception Truly Is Reality

Are grocery prices really coming down — or does it just feel that way? Shoppers say affordability is still their…

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News

XCCommerce in Retail Today

In “As AI Changes How Shoppers Find Deals, Promotions Must Evolve,” Dan Surtees, VP of Strategy and Business Development at XCCommerce, explores…

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Emerging Trends

Retail Promotions 2026: Optimization vs. Management vs. Execution — Where Should Retailers Focus First?

In the modern retail landscape, three key pillars support promotional success: Optimization, Management, and Execution. Each plays a vital role…

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Emerging Trends

From Discounts to Belonging: How Retailers Can Redefine Loyalty for the Omnichannel Era

For decades, loyalty in retail was a simple exchange: customers spent, earned points, and redeemed discounts. It worked – until…

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Emerging Trends

Why Halloween Sets the Tone for Holiday Loyalty Success

Halloween marks more than a sales spike – it’s a loyalty stress test. Explore how retailers mastering agility and personalization win Halloween and the rest of the Holiday season.

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Emerging Trends Success Stories

XCCommerce Prioritizes Security in Retail Promotion Management

Promotion execution and management are central to the retail experience—driving offers, coupons, loyalty programs, personalization, and clienteling. With billions of…

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Press Release

XCCommerce Deepens Focus on U.S. Grocery Retail to Close the Widening “Pricing and Promotions” Capabilities Gap

Leader in unified retail promotion automation publishes research brief on new standards driven by the post-pandemic pivot to brick-and-mortar innovation…

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Emerging Trends

From Coupon Rage to Shopper Satisfaction

The unstoppable rise of couponing, and the industry challenge of enabling it to scale The history of the coupon itself…

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Emerging Trends

Would an Albertsons/Kroger Merger Be Good or Bad for Consumers?

Whether or not the merger happens, it’s a wake-up call for grocers. It may be hard to believe, but we’re…

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Emerging Trends

Never Mind The Talk About Price Controls. Keep An Eye On ‘The Promotions Race’

If you have been following the news you may have noticed that high grocery prices may be on the ballot…

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Emerging Trends

Designing the Promotions Experience for Those ‘Magic Moments’

How Value is Created – And Lost – Along the Modern Promotions Journey In the realm of customer experience design,…

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