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Emerging Trends Insights

Back-to-School Is the Ultimate Stress Test for Holiday Promotions

If retailers want a preview of what’s coming in Q4, they should pay close attention to how consumers are shopping…

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Emerging Trends In the News News

Your CX Team Owns Tech Debt Too, Not Just IT

IT doesn’t own tech debt alone. When systems don’t talk to each other, customer experience is what breaks first. Read…

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In the News News Press Release

XCCommerce Launches Inaugural “Incentives & Promotions Innovation Awards” to Recognize Retail Leaders Driving Next-Generation Customer Engagement

Montréal, QC — July 29, 2026 — XCCommerce, a leading omnichannel retail incentives engine, today announced the launch of its…

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In the News News

Retail Promotions Have Become a Customer Trust Strategy

Retail promotions are evolving from simple discounts into a core customer experience strategy. New research from XCCommerce reveals that 60%…

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In the News Insights

Retailers Turn to Personalized Loyalty, Not Price, for Private Brand Growth

Private label growth doesn’t have to rely on discounting. In a new guest article for Store Brands, XCCommerce breaks down…

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Emerging Trends Insights

Pinpoint Promos: Why Retailers Are Becoming More Efficient With Incentives 

A grocer looking to move jars of peanut butter traditionally would create one broad offer — “Buy One Get One…

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Insights

How AI Search Can Wrinkle Apparel Promotions and Operations

Picture a consumer: they are planning a beach vacation in Tulum, and they’re in need of a trendy swimsuit. Traditionally,…

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In the News Insights

Why Outdoor Retailers Need Precision Promotions to Match Grand Brick-and-Mortar Experiences

Outdoor retailers have mastered immersive shopping experiences. From climbing walls and aquariums to fully outfitted campsites, stores like Bass Pro…

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Emerging Trends Insights

Bakeries engage shoppers with personalized favorites

Today’s bakery shoppers expect more than indulgence — they want personalized promotions, authentic flavors, seamless omnichannel experiences, and innovative bakery…

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Press Release

XCCommerce Wins “e-Commerce Infrastructure Innovation of the Year” in 4th Annual RetailTech Breakthrough Awards 

Leading market intelligence organization recognizes XCCommerce for advancing next-generation, AI-driven retail infrastructure  Montréal, QC — May 7, 2026 — XCCommerce, a leading omnichannel retail…

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News

How AI Search is Changing the Way Consumers Find Beauty Brands & Deals

AI is rapidly reshaping how consumers discover and buy beauty products. With more shoppers using AI tools to research and…

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News

Research Shows Retailers Must Rethink Promotions in the Age of AI

Consumers today are more deal-driven, more informed, and increasingly using AI to find the best offers. According to new research…

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News

Retail’s Marketplace Boom Comes With a Hidden Risk

Online marketplaces are rapidly becoming a dominant force in retail, with traditional retailers launching their own platforms to expand assortment,…

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Man shopping for hiking boots inside a sporting goods store, comparing outdoor footwear options for quality and value
Emerging Trends

The New Outdoor Shopper: Why Deal Discovery Is Changing Fast

“AI is quickly becoming the starting point for deal discovery.” Your Customer Is Using AI to Find Better Deals. Are…

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Emerging Trends

AI in Retail: Balancing Intelligent Automation with Human Connection

Artificial intelligence is rapidly reshaping retail, and its influence is becoming increasingly visible inside physical stores. From smarter product discovery…

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Emerging Trends News

Danny Rosenoff of XCCommerce On The Future Of Retail Over The Next Few Years

Loyalty — Retailers should meaningfully reward customers for their brand loyalty and engagement. When a shopper feels like a brand…

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