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Research

2026 Retail Promotions Shopper Study: What Actually Converts

We’ve released our 2026 Shopper Study, conducted in partnership with Smart Brief, examining how U.S. shoppers engage with coupons, discounts,…

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Emerging Trends

How Retailers Can Manage and Leverage Incentives for Marketplace Sites

According to BCG data, online marketplaces account for 67% of global e-commerce sales, a number that will only increase as…

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Press Release

XCCommerce Earns Best Unified Customer Experience Nomination at NRF’s Vendor in Partnership (VIP) Awards

Recognized for powering seamless, omnichannel incentives that help top retailers drive profitable growth and deliver unified customer experiences across every…

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Emerging Trends

Retail Promotions 2026: Optimization vs. Management vs. Execution — Where Should Retailers Focus First?

In the modern retail landscape, three key pillars support promotional success: Optimization, Management, and Execution. Each plays a vital role…

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Emerging Trends

From Discounts to Belonging: How Retailers Can Redefine Loyalty for the Omnichannel Era

For decades, loyalty in retail was a simple exchange: customers spent, earned points, and redeemed discounts. It worked – until…

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Emerging Trends

Why Halloween Sets the Tone for Holiday Loyalty Success

Halloween marks more than a sales spike – it’s a loyalty stress test. Explore how retailers mastering agility and personalization win Halloween and the rest of the Holiday season.

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Emerging Trends Success Stories

XCCommerce Prioritizes Security in Retail Promotion Management

Promotion execution and management are central to the retail experience—driving offers, coupons, loyalty programs, personalization, and clienteling. With billions of…

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Press Release

XCCommerce Deepens Focus on U.S. Grocery Retail to Close the Widening “Pricing and Promotions” Capabilities Gap

Leader in unified retail promotion automation publishes research brief on new standards driven by the post-pandemic pivot to brick-and-mortar innovation…

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Emerging Trends

From Coupon Rage to Shopper Satisfaction

The unstoppable rise of couponing, and the industry challenge of enabling it to scale The history of the coupon itself…

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Emerging Trends

Would an Albertsons/Kroger Merger Be Good or Bad for Consumers?

Whether or not the merger happens, it’s a wake-up call for grocers. It may be hard to believe, but we’re…

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Emerging Trends

Never Mind The Talk About Price Controls. Keep An Eye On ‘The Promotions Race’

If you have been following the news you may have noticed that high grocery prices may be on the ballot…

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Emerging Trends

Designing the Promotions Experience for Those ‘Magic Moments’

How Value is Created – And Lost – Along the Modern Promotions Journey In the realm of customer experience design,…

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Emerging Trends

The Promotions Experience: Beyond Surface Beauty

In a recent series of articles, Grocery Dive looked at a trend in grocery that deserves attention. Grocers of all…

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Press Release

XCCommerce Teams with Retail Orphan Initiative to Present March Gladness at ShopTalk 2024

Las Vegas, Nevada – March 8, 2024 – XCCommerce – a leading authority in unified retail promotions automation – today…

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Press Release

JOANN deploys XCCommerce for Retail Promotions and Coupon Management

MONTREAL – February 8, 2024 – XCCommerce – a leading provider of promotion solutions for retailers across segments – today…

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Press Release

XCCommerce and RELEX Partner to Enable AI-powered Retail Promotion Planning and Optimization with Execution and Management

Available for retailers across verticals, unified offering increases promotional ROI up to 15% and operational efficiencies up to 75% MONTREAL…

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Press Release

XCCommerce Appoints Diane Randolph to Board of Directors

Montreal, Quebec, December 19, 2023 XCCommerce – a leading provider of promotion solutions for retailers across segments – today announced…

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Emerging Trends

Building a Winning Promotion Strategy in Today’s Retail Market

Over the years, promotion strategies have evolved to become extremely sophisticated. Retailers are faced with the challenge of delivering promotions…

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Emerging Trends

Personalization, Loyalty and Targeted Promotions Five Retail Opportunities Amid Economic Uncertainty

In 2023, personalization is paramount for retailers amid economic uncertainty. Recognized as a leading vendor of solutions to manage and…

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Press Release

Microsoft announces its strategic partnership with XCCommerce at NRF 2023

Microsoft announced its strategic partnership with XCCommerce at NRF 2023. Together with Microsoft, XCCommerce continues to be the leader in…

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Emerging Trends

Post-inflation Strategies: Four Ways to Leverage Promotions When Prices Begin Falling

Without question, it’s far too early to try to predict when this long stretch of historic inflation may finally come…

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Emerging Trends

Thriving in inflation: Three ways to create promotions that build trust and influence shifting consumer behaviors

Challenging times typically force consumers to make difficult choices As inflation continues to burn strong late into 2022 (and with…

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Press Release

Independent Research Firm includes XCCommerce as retail promotions solutions provider in recent report

XCCommerce, the leading omni-channel promotion solutions provider, has been included in Now Tech: Promotions and Offer Management Providers, Q3 2021…

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Press Release

XCCommerce announces the appointment of Danny Rosenoff as CEO

Montreal, Quebec, June 22, 2021 XCCommerce, a leading provider of automated solutions enabling retailers to manage, execute, and analyze advanced…

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Emerging Trends

Complex Promotions Are Helping Retailers Drive Sales and Loyalty in an Increasingly Digitized World

Driving sales revenue and increasing customer loyalty are two primary considerations when developing your promotion strategy. But what will work…

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Emerging Trends

Why Promotions Don’t Pay

Promotions are not delivering because they have not kept pace with the way consumers now shop. Robin Coles, Managing Director…

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Emerging Trends

The Key to Running Promotions Strategically

Promotions have become synonymous with price reductions, but this idea is problematic because putting lower prices at the heart of…

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XCCommerce Video
Success Stories

XCCommerce 2 Minute Intro Showcase Video

The XCCommerce solution helps diverse retail businesses compete in today’s fast-paced environment, providing them with a platform that drives customer…

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Press Release

Bargain Hunt: Pandemic pushes shoppers to prioritise price promotions

72% of shoppers believe retailers should offer more promotions in times for financial uncertainty, according to research from XCCommerce 4…

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