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News

How AI Search is Changing the Way Consumers Find Beauty Brands & Deals

AI is rapidly reshaping how consumers discover and buy beauty products. With more shoppers using AI tools to research and…

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News

Research Shows Retailers Must Rethink Promotions in the Age of AI

Consumers today are more deal-driven, more informed, and increasingly using AI to find the best offers. According to new research…

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News

Retail’s Marketplace Boom Comes With a Hidden Risk

Online marketplaces are rapidly becoming a dominant force in retail, with traditional retailers launching their own platforms to expand assortment,…

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Emerging Trends

Why Omnichannel Retailers Need an Enterprise Incentives Engine — Now

Omnichannel retailers, no matter the sector, know it is imperative to put the customer experience first. They want to be…

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Research

2026 Retail Promotions Shopper Study: What Actually Converts

We’ve released our 2026 Shopper Study, conducted in partnership with Smart Brief, examining how U.S. shoppers engage with coupons, discounts,…

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Emerging Trends

How Retailers Can Manage and Leverage Incentives for Marketplace Sites

According to BCG data, online marketplaces account for 67% of global e-commerce sales, a number that will only increase as…

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Emerging Trends

Stop the Bleeding: Hidden Costs of a Broken Incentives Strategy

Do you remember word problems in school? Those tricky mathematical questions asked in the form of story-based, everyday life situations….

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Emerging Trends

So Long Silos: 4 Steps Toward Unifying Omnichannel Incentives 

The ways in which retailers incentivize consumers to buy products or engage with a company are forever expanding. Traditional in-store…

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Press Release

XCCommerce Earns Best Unified Customer Experience Nomination at NRF’s Vendor in Partnership (VIP) Awards

Recognized for powering seamless, omnichannel incentives that help top retailers drive profitable growth and deliver unified customer experiences across every…

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Emerging Trends

Retail Promotions 2026: Optimization vs. Management vs. Execution — Where Should Retailers Focus First?

In the modern retail landscape, three key pillars support promotional success: Optimization, Management, and Execution. Each plays a vital role…

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Emerging Trends

From Discounts to Belonging: How Retailers Can Redefine Loyalty for the Omnichannel Era

For decades, loyalty in retail was a simple exchange: customers spent, earned points, and redeemed discounts. It worked – until…

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Emerging Trends

Why Halloween Sets the Tone for Holiday Loyalty Success

Halloween marks more than a sales spike – it’s a loyalty stress test. Explore how retailers mastering agility and personalization win Halloween and the rest of the Holiday season.

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