Executive Summary “In a very dynamic food market, the Promotion software gives us a much needed competitive edge to retain and improve market share.” Background Our Client, one of Canada’s premier grocers, with over 950 food stores under multiple banners, firmly believes in a customer-centric approach that includes promoting health and well-being while providing customers with quality products. It offers its own line of high quality products at an affordable price. As part of its customer focused approach, our Client has a large loyalty program featuring 5+ million households to which they strive to offer personalized, relevant weekly offers. Transformation Partnering with XCCOMMERCE, our Client implemented XCCommerce’s (XC) advanced promotion solutions to support its customer targeted offers, including the support of loyalty point promotions and personalized targeted coupon offers. The XC Promotion Solution Suite (PSS) provides the rich promotion and [...]
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Executive Summary Background Our Client, a major international retailer with annual revenues over $12B, specializes in selling lingerie, personal care and beauty products, apparel and accessories. Its committed to providing customers with the world’s best fashion brands of beauty and style, with a relevant, innovative experience. This includes offering a variety of promotion and coupon types that are appealing to its customers. With over 3000 stores and online sales in over 50 countries, promotion handling could be complex and labour intensive. Transformation Partnering with XCCOMMERCE, our Client delivers valuable rich promotion and coupon functionality across its multiple brands, channels and countries. The XCCommerce (XC) Promotion Solution Suite (PSS) provides our Client with the ability to offer sophisticated promotions with the same behaviour and customer experience across its different sales channels. XC’s modular solutions and easy integration provides for the adoption [...]