AI is rapidly reshaping how consumers discover and buy beauty products. With more shoppers using AI tools to research and…
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Consumers today are more deal-driven, more informed, and increasingly using AI to find the best offers. According to new research…
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Online marketplaces are rapidly becoming a dominant force in retail, with traditional retailers launching their own platforms to expand assortment,…
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Loyalty — Retailers should meaningfully reward customers for their brand loyalty and engagement. When a shopper feels like a brand…
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Consumers are rapidly changing how they discover promotions — and retailers must adapt. From social media influencers to mobile notifications…
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Are grocery prices really coming down — or does it just feel that way? Shoppers say affordability is still their…
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In “As AI Changes How Shoppers Find Deals, Promotions Must Evolve,” Dan Surtees, VP of Strategy and Business Development at XCCommerce, explores…
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A new report featured in Chain Store Age highlights findings from XCCommerce’s 2026 Retail Promotions Study, revealing that more than 70% of…
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A new 2026 study from XCCommerce reveals that 46.8% of shoppers buy more than planned or switch brands when redeeming rewards —…
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